Naomi Campbell has been banned from flying with British Airways following her row about baggage.
The supermodel's spokesman said she hoped the dispute with BA would be "resolved amicably".
But it has emerged that the airline has decided to stop flying the catwalk star.
Campbell, 37, was removed by police from an LA-bound plane last Thursday after flying into a rage when one of her bags went missing.
She was arrested on suspicion of assaulting a police officer and released on bail on Friday pending further inquiries.
The row erupted at Heathrow's Terminal 5, where thousands of passengers' journeys have been disrupted by its chaotic opening.
The supermodel's spokeswoman said: "Naomi has been flying with BA for nearly 30 years and has been a good customer. She hopes this can be resolved amicably."
A BA spokesman said: "We do not comment in detail about matters relating to individual passengers.
"All incidents of abusive or disruptive behaviour towards fellow passengers or staff are taken extremely seriously and will not be tolerated. We deal with cases on an individual basis and take appropriate action where necessary."
The alleged incident came a year after the Streatham-born star had to mop floors at New York's Sanitation Department as punishment for throwing a jewel-encrusted BlackBerry phone at her maid.
