American Airlines chief executive Doug Parker on Thursday sounded the alarm about disruptive and violent incidents onboard US airplanes after a flight attendant was physically assaulted, prompting a flight diversion.
"This type of behavior has to stop," Parker said in a video posted on Instagram . "American Airlines will not tolerate airport or inflight misconduct of any kind."
Parker called the latest incident "one of the worst displays of unruly behavior we’ve ever witnessed."
A passenger on the flight told CBS that the flight attendant had blood splattered on her mask after she had been punched. The passenger was arrested when the plane made its unplanned stop in Denver.
Parker said the passenger who assaulted the flight attendant would be banned from the airline.
