Hotel discount deals investigated

Holiday Inn's operator is under investigation for signing a potentially unlawful deal to limit room discounts
31 July 2012

The operator of Holiday Inn and Crowne Plaza hotels and two of the UK's biggest online travel agents are under investigation for signing a potentially unlawful deal to limit discounts on rooms.

Booking.com and Expedia entered into separate agreements with Intercontinental Hotels Group (IHG) which are provisionally believed to have infringed competition law, said the Office of Fair Trading (OFT).

The arrangement between Booking.com and IHG is still in place, while Expedia allegedly violated rules between October 2007 and September 2010, the OFT added.

The investigation focused on IHG, Booking.com and Expedia but the competition regulator warned the alleged practices are potentially widespread in the industry.

The OFT said all parties will now have a full opportunity to respond to its findings before the watchdog decides whether competition law has in fact been infringed.

IHG said its arrangements with online booking agents were "compliant with competition laws and consistent with the long-standing approach of the global hotel industry".

The OFT said the alleged infringements were anti-competitive in that they could limit price competition between online travel agents and make it more difficult for new online travel agents to gain market share by offering discounts to consumers.

The investigation was launched in September 2010 following a complaint submitted by a small online travel agent, alleging that it was being prevented by various hotel chains from offering discounted sale prices for room only hotel accommodation, said the OFT.

Clive Maxwell, OFT chief executive, said: "We want people to benefit fully from being able to shop around online and get a better deal from discounters that are prepared to share their commission with customers."

The Competition Act 1998 prohibits, among other matters, agreements and practices that prevent, restrict or distort competition in the UK.

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